Toppers Pizza was recently featured on AllFacebook.com in an article titled "Restaurants Compete With Major Chains Through Facebook," which was based off of the recent NRN Article. The article discusses the engagement-driven initiatives that have helped fans and customers have a say. Click here for the full article, or begin reading below.
Restaurants Compete With Major Chains Through Facebook
Smaller chain restaurants may not be able to compete with major chains in terms of volume, but they do have a vital way of bringing in business and keeping customers happy: Facebook. A story in Nation’s Restaurant News illustrates how restaurants are reaching out to customers through social media.
The story details how regional chains Lenny’s Sub Shop and Toppers Pizza have used Facebook and other forms of social media to grow their businesses. They have one advantage over larger companies such as Subway and Pizza Hut: fans per unit. Nation’s Restaurant News cites statistics from No Limit Media Consulting, showing that Lenny’s Facebook page had more than 84,000 likes for its chain of 147 locations — roughly 578 fans per unit. Subway, by comparison, may have 15 million likes, but they’re also more spread out, with 469 fans per location. Toppers recorded 1,228 fans per location.
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Monday, September 3, 2012
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